About UsAdaptive IT

Vision and Mission Statement

Adaptive will deliver honest and open services by communicating in plain language concepts and ideas. We will develop integrity centered, long term relationships with our customers, vendors and staff. We will break down the barriers inherent in the delivery of a technological service, to a people oriented world.

Business History

Founded July 2006, the Adaptive Technical team and directors Stefan Neuberg and Ian Sutherland have over 25 years combined commercial experience. They’ve been servicing the health care and insurance industries for a combined total of over 15 years.

Our firm delivers Business Process Analysis, Network Design, Implementation and Administration. More information can be found in the Services section.

We support customers for Hardware and Software sales. Our main focus is non-profit organizations, Social Services, and the Health Care sector of British Columbia . Our secondary customer focuses are Insurance and Technology sectors with between 10 and 500 users.

Our Process…

Last week I saw a preview on the Movie Channel about a family of children that had scared off their 17th nanny. I would say that sums up what our company does with IT Consultants. Our company has over 50 offices and about 4 computers per office. We each run a different version of Microsoft Windows, Outlook and a number of different insurance company software systems and, to add to the confusion, many of the different offices are linked together for the “cost savings”. Ian and Stefan from Adap…Wanda WoodsArchibald Clark & Defieux

Ian Sutherland and Stefan Neuberg have provided computer technical support to my organization for the past 4-6 years. In their capacity I have been struck by their unfailing commitment to ensuring client satisfaction. Both of these gentlemen are very professional at all times and show patience to clients who are sometimes “learning challenged” related to the operation of computers or software applications. They keep abreast of the newest technologies and encourage clients to grow to ensure that …Karen L. BaillieHaro Park Centre

I have worked with Stefan Neuberg for more than 6 years and always enjoy the times when I’ve needed to give him a service call. He is personable and a joy to work with. He is creative in his approach to meet our needs and always finds the best solution, keeping the balance between cost/need in mind. He has a high level of technical knowledge and is able to make it understandable to the client. Stefan also keeps himself to a high standard of personal and work ethics, which in turn causes his wo…Cobi EllisKenneth Copeland Ministries

Nothing terrifies quite like the possibility of total data loss, and that’s exactly where we were when we called on Ian and his Adaptive Team to design and implement our new network. From consulting on the choice of hardware to implementing the entire system, Adaptive was always there to answer our many, many questions and handle our emotional pleas for assistance. Unlike our previous IT companies, Adaptive never made us feel incapable simply for needing their assistance. We felt respected, and …Karine MurrayGoodbye Graffiti

I’d also like to let you know I had a great experience working with Michael. He was professional and courteous, but what I was really impressed with are his helpful attitude and resourcefulness. We’re not the most IT-ready office (missing cables and the like) but he was patient and helpful the whole way through. Not to mention, he managed to get everything working again J As is usual with your staff, he was also able to explain everything at my level of IT-understanding, so I can easily rela…Karine MurrayGoodbye Graffiti

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