We found that our relationship with Adaptive was easy to establish and was flexible, based on our needs. Since technology plays such an important role in our business and it's processes, and since we'd always had an internal IT resource in the past, outsourcing our department was a big step for us. We didn't want to commit to a longer term relationship without knowing how it would work out. Adaptive worked with us so that we always felt in control. The relationship evolved with our requirements, and they earned our trust along the way.
Eric Stebner President Akhurst Machinery Ltd. www.akhurst.com
I want to thank Adaptive for giving us the personalized service we’re looking for. I like knowing who’s going to be here every Monday morning. Because of that continuity, your company has taken care of our systems for years, migrating us successfully through a number of fairly complex projects as our technology needs have evolved.
Neall Ireland Haro Park Centre www.haropark.org
Since signing on with Adaptive, we have experienced an increase in productivity due to the fact that any IT issues are dealt with almost immediately. Ian and his team bring comfort to our team, and we know that we will always receive courteous and professional assistance.
Gillian Hurtig Kingswood Capital Corp.
I can't express how happy we are with the support and advice we receive from everyone at Adaptive. We are really moving in the right direction now. You have always been there when we need you, providing great and cost effective solutions for our IT. Thanks.
Roberta Haas Director HR & Corporate Services Family Services of Greater Vancouver
Happy to report the problems seem to be fixed with regards to our print server issues. We’re all able to print and we now have our backup printer set up. I’d also like to let you know I had a great experience working with Michael. He was professional and courteous, but what I was really impressed with are his helpful attitude and resourcefulness. We’re not the most IT-ready office (missing cables and the like) but he was patient and helpful the whole way through. Not to mention, he managed to get everything working again J As is usual with your staff, he was also able to explain everything at my level of IT-understanding, so I can easily relay what work was done to my bosses. Thanks again, have a happy Wednesday, Karine Murray Corporate Liaison Goodbye Graffiti Inc
Karine Murray Corporate Liason Goodbye Graffiti Inc.
Nothing terrifies quite like the possibility of total data loss, and that's exactly where we were when we called on Ian and his Adaptive Team to design and implement our new network. From consulting on the choice of hardware to implementing the entire system, Adaptive was always there to answer our many, many questions and handle our emotional pleas for assistance. Unlike our previous IT companies, Adaptive never made us feel incapable simply for needing their assistance. We felt respected, and included in the process. The end result is a brand-new, fully functioning network that will allow us to continue growing as a business. And did I mention, zero data loss!
Karine Murray Goodbye Graffiti Inc www.goodbyegraffiti.com
You guys truly have a knack for choosing good tempered employees, all of the new techs. Keishen, Gleb, Matt, Travis (Lori-ann on the phone), no matter what the issues are on site at Louis Brier or their different skill levels, they are easy to talk to about issues, and they are pleasant and courteous and keep my updated on what’s going on.
Tracy Brown Louis Brier Home & Hospital www.louisbrier.com
I have worked with Stefan Neuberg for more than 6 years and always enjoy the times when I’ve needed to give him a service call. He is personable and a joy to work with. He is creative in his approach to meet our needs and always finds the best solution, keeping the balance between cost/need in mind. He has a high level of technical knowledge and is able to make it understandable to the client. Stefan also keeps himself to a high standard of personal and work ethics, which in turn causes his work standard to be high as well.
Cobi Ellis Information Technology Kenneth Copeland Ministries Canada www.kcmcanada.ca
Ian Sutherland and Stefan Neuberg have provided computer technical support to my organization for the past 4-6 years. In their capacity I have been struck by their unfailing commitment to ensuring client satisfaction. Both of these gentlemen are very professional at all times and show patience to clients who are sometimes "learning challenged" related to the operation of computers or software applications. They keep abreast of the newest technologies and encourage clients to grow to ensure that their needs will not surpass their systems. I would not hesitate to provide a reference for Adaptive Technical based on the experiences I have had with these two technologists which ensured prompt response, superior service and a tireless approach to quality service.
Karen L. Baillie, MHA, CHE Executive Director Haro Park Centre www.haropark.org
Last week I saw a preview on the Movie Channel about a family of children that had scared off their 17th nanny. I would say that sums up what our company does with IT Consultants. Our company has over 50 offices and about 4 computers per office. We each run a different version of Microsoft Windows, Outlook and a number of different insurance company software systems and, to add to the confusion, many of the different offices are linked together for the "cost savings".
Ian and Stefan from Adaptive were able to come into our organization and handle the needs in each office, the needs of the owner and the needs of the CFO. They kept all the billing organized and were able to account for every invoice with the end result being fully functioning computers and software each time they left. (Ask me the horrors of the other IT companies who'd leave and leave and we wouldn't have half of our programs working or not printing).
Because Ian and Stefan are also able to work remote on many occasions there's minimal interruption to your day and so you can get on with what you do best, without any computer glitches.
I would strongly recommend the team for your computer issues, because they'll fix the problem and not run away screaming or leave you running away screaming.
Wanda Woods Archibald, Clark & Defieux Insurance Part of Intercity Insurance Group www.acdinsurance.com
I wanted to take the opportunity to thank you for your assistance in the design of our Guest Network Project at the hotel. This project would not have been as successful without your many insights and recommendations.
Your audit process helped significantly in getting this network of the ground. The original network audit allowed us to identify our immediate needs which were developed into a solution that created a long lasting solution for the needs of the hotel and our clients...
Phillip Ma IT Manager Crowne Plaza, Chateau Lacombe
